CHARLOTTE, N.C.–DukeNet Communications, a leading regional fiber provider of high-bandwidth connectivity solutions for enterprise, data center and carrier businesses in the Southeast, announces today that it has selected Mike Taylor as its new Vice President of Network Operations. In this role, Mike is responsible for all facets of network operations, including process improvements, quality assurance, technical customer care and training.
“DukeNet is in strong growth mode, and it’s a great time to be joining the team,” said Taylor. “Our Network Operations group is focused on operational excellence and delivering proactive approaches to serving our customers, anticipating potential issues and formulating contingencies. We do this with a persistent drive toward delivering cost-effective solutions that can be customized for our customers’ businesses. That gets to the heart of ‘Next Gen Next Door’ that DukeNet is all about and I’ll be working every day to enable.”
Taylor brings to DukeNet years of experience with increasing levels of responsibility in both engineering and operations with T-Mobile, where he held positions across regional and national engineering and operations organizations.
“Since joining us late last year, Mike has quickly developed a keen understanding of our network engineering and operations personnel, processes and tools,” said DukeNet COO, Tony Cockerham. “He has an excellent technical mind and is well-positioned to help us drive the necessary process improvements and other organizational adjustments needed to deliver the network reliability that our customers expect today and in the future.”
About DukeNet Communications
Headquartered in Charlotte, N.C., DukeNet is a leading regional fiber provider offering advanced data and high-capacity bandwidth services to enterprise, data center, government and carrier customers. Primarily serving the southeastern United States, DukeNet’s network controls more than 8,000 route miles of fiber-optic capacity and enables cloud computing and high-bandwidth applications for enterprise business. More information about DukeNet is available at www.dukenet.com, and follow us on Twitter @DukeNetComm.