(Research Triangle Park, N.C.) Shh! Nobody is supposed to know that the Menzies family is one of thousands in the U.S. invited to participate in an Arbitron study of media habits. Actually, now that we’ve left the study, I guess it’s okay to let the cat out of the bag. It was an interesting few weeks, an experience that said a lot about project management, customer service, and how individual privacy can be easily punctured. (more…)